UX · SaaS · A11y

Designing clarity into complex software.

Ten years shaping customer portals, dashboards and enterprise tools. I design products that keep their promises: rigorous in function, true in form.

Download CV (PDF) contact.hudesign@gmail.com LinkedIn

— 01 / Work

Selected work

  1. Customer Portal — Fime Senior Product Designer 2024–2026 B2B SaaS
  2. Test Execution Tool — Fime Senior Product Designer 2023 B2B SaaS

— 02 / Approach

Slow questions, fast iteration.

I treat design as a research practice with a deadline. The aesthetic is a side effect of solving the right problem with care.

  1. Listen deeply

    Stakeholders, users, support tickets, sales calls. The brief is rarely the problem.

  2. Frame, then frame again

    Reducing scope until the right product question emerges: sharp, falsifiable, shippable.

  3. Design with constraints

    Accessibility, performance, engineering reality. Constraints don't limit the design, they define it.

  4. Ship in slices

    Each prototype maps to a single feature, sized to fit a sprint and land cleanly in the backlog. Feedback comes faster. Assumptions close sooner.

— 03 / About

A designer who argues for the user.

I'm Hélène, based in Caen, Normandy, working with product teams everywhere. My focus is the unglamorous, business-critical surfaces: customer portals, internal tools, and the long tail of SaaS where good design unlocks real outcomes.

I'm an outspoken accessibility advocate. Accessibility isn't a feature, it's a right.

— 04 / Contact

Let's design something worth shipping.

The fastest way to reach me is by email. I read everything.

contact.hudesign@gmail.com